Privacy Policy

Rapid City Tree Service ("we," "us," or "our") operates the website rapidcitytreeservice.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the terms of this policy.

1. Information We Collect

Information you provide directly: When you submit a quote request form on our website, we collect your name, phone number, city or area, service type requested, and any details you include in the message field.

Information collected automatically: When you visit our website, we may automatically collect certain technical information including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This is collected through cookies and standard web analytics tools.

Call data: If you call us using a phone number displayed on this website, your call may be recorded or tracked for quality and business purposes. Call tracking may be provided by a third-party service (such as CallRail). By calling, you consent to this tracking.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule estimates
• Contact you by phone or text regarding your inquiry
• Improve our website and user experience
• Measure advertising effectiveness and campaign performance
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. These include:

• Google Analytics — tracks website traffic and user behavior in aggregate. Google's privacy policy.
• Google Ads conversion tracking — measures whether visitors who clicked an ad completed a form submission or call. Data is used only for campaign optimization.
• Formspree — processes form submissions on our behalf. Formspree's privacy policy.

You can disable cookies through your browser settings. Doing so may limit some website functionality.

4. Third-Party Services

We use the following third-party services that may process your data under their own privacy policies:

• Formspree — form submission processing
• Google Analytics / Google Ads — analytics and advertising measurement
• CallRail — call tracking and recording (if applicable)

We are not responsible for the privacy practices of these third parties. We encourage you to review their respective policies.

5. Data Retention

We retain form submission data (your name, phone, and inquiry details) for as long as necessary to respond to your inquiry and for legitimate business record-keeping. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, call us at 605-525-6076.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us:

• Phone: 605-525-6076
• Website: rapidcitytreeservice.com/contact
• Business: Rapid City Tree Service — Rapid City, SD